Need technical support?

Call the Polk County Public Schools help line!

Polk County Public Schools has established a help line to assist students and families with technical issues related to distance learning.

The help line is available at 863-614-1600 on weekdays from 8:30 a.m. to 7:00 p.m.

Students and families can call the line to receive help with general technical problems and issues related to specific applications. Before calling, please make a note of the device you are using and its operating system (if using a home computer or laptop).

The virtual call center will be staffed remotely by PCPS network managers and curriculum team members. The help line began operating Wednesday, April 8. Students and families are asked to please be patient when calling, as PCPS expects that staff will initially be handling a high volume of calls.

Click each topic to view instructions

To view the guide on Checking Obligations, click the button below!

To view the presentation on Google Classroom for Parents, click the button below!

Para ver la presentación sobre Google Classroom para los padres, haga click en el botón de abajo.

Find your teacher’s name in the table below to see which online learning platform is used for your class.

Last name First Name 1st Course & Platform 2 Course & Platform 3 Course & Platform 4 Course & Platform
Acevedo-Torres Michelle Spanish 2 – Microsoft Teams, Flipgrid, and Edmodo.com Spanish Speakers 2/3 -Microsoft Teams, Flipgrid, and Edmodo.com
Andrews Ethel Algebra1-B/  Edgenuity
Anglin Willie Learning Strategies & MS teams
Bangley Geoffrey Biology- Edgenuity Environmental Science- Edgenuity
Beckner Andrew Google Classroom
Bennett Amy  English – BrainPop.com Math – BrainPop.com History – BrainPop.com Science – BrainPop.com
Bookie Margaret ULS curriculum website with student logins and google classroom
Boyd Lara US Government (Hons and Regular) Edgenuity AP Macroeconomics – Microsoft Teams SEU Dual Enrollment – Microsoft Teams and MYFIRE w/ SEU
Boyer Maria Eng. through ESOL 3 and 4 – Edgenuity, Remind and school email English through ESOL 1 and 2 -Rosetta Stone, Remind and school email Personal Career & School Develop. Skills – Remind and school email
Braddy Doyle MCJROTC LE-1’s     Microsoft Teams MCJROTC LE-2’s       Microsoft Teams
Bryan Catherine Google Classroom (Nickell, Learn. Starts, & Caseload) Edgenuity (Lenarz & Davis) Microsoft Teams ( Learn. Strat’s & Facility Meets) GoToConnect (IEP/ESE Meets)
Bush Donald  Biology – Edgenuity Anatomy Honors – Edgenuity Biology Honors – Edgenuity
Cameron Catherine Pre cal.   Per 1 2 7.   Khan Academy Apstats  3rd period Khan  academy and Ap central
Dail Timothy English 4 – Edgenuity + MS Teams ENC 1102 – MS Teams + E-mail German 2 – Goethe Institute + MS Teams
Davis Tiger English I – Edgenuity, Google Classroom English I Honors – Edgenuity, Google Classroom
Davis Shane MCR using Google Classroom & Edgenuity Geometry using Google Classroom & Edgenuity
Euverard Chris Economics – Edgenuity AP World History – Teams
Fout Angela For all of my courses I am using Microsoft Teams AP: Microsoft Teams and AP College board to submit their portfolios
Gene Moore World History- Edgenuity AP Euro- AP Classroom/Teams
Gray Angela Algebra I Teams and Edgenuity Algebra IA Teams and Edgenuity
Grimes Randi Prescription Drug Safety (Everfi) Alcohol EDU (Everfi) Mental Wellness Basics (Everfi)
HALL Harinivo French I: Microsoft Teams French II: Microsoft Teams
Ham Deneece Google Classroom Google Classroom Google Classroom Google Classroom
Harris Debra Intensive Reading 9/10 Student E-mail and Achieve-3000
Hernandez Ruth Digital Design I- google classroom with lake region thunder.com sign in Yearbook-google classroom with lake region thunder.com signin
Holby Robert AP Environmental Science – CollegeBoard & Email
Howze Randy Hope – Everfi Basketball – Internet Weightlifting – Internet
Hrubes Mike ECE 1 Microsoft Teams ECE 2 Microsoft Teams ECE 3 Microsoft Teams ECE 4 Microsoft Teams
Jordan D’Angelo Basketball | Microsoft Teams HOPE-P.E. V | EVERFi (Microsoft Teams) Power Weight Train 1 | Microsoft Teams Weight Train 1-3 | Microsoft Teams
Kelly Kara 11th gr reading  FOCUS/gradebook College Success  Canvas
Kitchens Anna English 3 – Edgenuity English 1 Honors – Edgenuity AVID 2 – Microsoft TEAMS
Knowled David Edgenuity.ICP-1001370. English 3 q4 Edgenuity ICP-1001310 English 1 Q4
Kudaisi Queshonda Geometry & Khan Academy
Lenarz Jenny English 1– Edgenuity, Google classroom AP Lang and Comp — Google Classroom, AP Classroom
Locke Margarita Teams / Remind Edgenuity AP Classroom (AP) Vista Higher Learning Center (AP)
Marti Brian Culinary 2 Google Classroom Culinary 3 Google Classroom Culinary 4 Google Classroom
Martinez Jane Google Classroom Google Classroom
Menendez Julia Alg 1B – Edgenuity LAM 1 – Edgenuity
Moore Jonathon Keyboard:  microsoft teams Percussion, Jazz, Band:  microsoft teams, flipgrid, smartmusic, sight reading factory
Moore Gene Edgenuity Teams
Mouser Keith Culinary 1 – Google Classroom Culinary 2 – Google Classroom
Nickell Kat Eng II: Google Classroom Eng IV: Google Classroom Eng IV Honors: Google Classroom
Phoebus Tom Math/ Algebra Nation or Assigned worksheet that I take a picture of.
Pittman Teresa Reading ACHIEVE/Student EMAIL Reading Google Classroom
Quezada Jose Zoom Zoom Zoom Zoom
Rawlins Robin AP Human Geography:  Email and AP Central US History Honors:  Edgenuity, email US History:  Edgenuity
Renz Kristin All courses Google Classroom
Reynolds Rosemary Digital Design 1, Google Classroom (code posted in Focus) Digital Design 2, Google Classroom (code posted in Focus) Foundations of Web Design, Google Classroom (code posted in Focus) AP Computer Science Principles, Google Classroom (code posted in Focus)
Rittall Cheryl Reading & Teams app & assignments completed in Achieve 3000 AVID & Teams App AP Seminar & Teams App
Roberts Brinkley Environmental Science Edgenuity Marine Science Edgenuity & Email assignments
Robinson Colleen Digital Design 1: Microsoft Teams Legal Aspects of business: Google Docs
Rodriguez Carmen MCR- Edgenuity MCR-Google Classroom for daily attendance and notifications MCR-TEAM for weekly 5-15 minutes contact day
Roe Courtney English 2 on Google Classroom English 2 Honors on Google Classroom
Saporito Eric English 3 Edgenuity English II Honors-Google Classrooms
Scott Tracey Microsoft Teams Achieve 3000
Stephens Betty English II – Edgenuity English III Honors – Edgenuity
Talley Michael Reading: Achieve3000 Basketball: Email
Thomas Jamie Algebra 1 & Algebra 1 Honors using Edgenuity Algebra 2 Honors using Edgenuity
Thomas Quinton Learning Strategies using Microsoft Teams
Upchurch Linda Geometry – Edgenuity DE College Algebra – Pearson MML & MyFire
Vega Gloria Google Classroom
Walker Christopher Algebra 2 – Edgenuity Financial Algebra – Edgenuity AP Psychology – AP Classroom and Microsoft Teams
waller frank HBI LMS- Their platform and microsoft teams for communication with students
Waller Frank Construction – HBI.Litmos.com/ Outlook & Microsoft Teams for class communications
Warncke Weston BIO I (Honors & Non-Honors) – Edgenuity, Google Classroom, Microsoft Teams (Extra communication) AP Biology  –  Google Classroom & AP College Board Online Classroom
Warner Tresa Google Classroom and Applied Educational Systems Google Classroom and Applied Educational Systems Google Classroom and Applied Educational Systems Google Classroom and Applied Educational Systems
Weeks Lisa Marine – school email, Teams, & Edgenuity Enviro – school email, Teams, & Edgenuity
White Elizabeth AP US History: Teams US History: Edgenuity Dual Enrollment Contemporary: Teams
Wiggs Jim Current Event and Edgenuity
Williamson Christina Learning strategies teams

To view the guide on Free Internet Access, click the button below!

Note: user names and passwords have changed to be used through ClassLink, the district’s Single Sign-On (SSO). This eliminates the need for a user to remember multiple usernames and passwords.

Option 1

Go to polkschoolsfl.comStudents →Under Quick Links for Students click → ClassLink for Students → Log In using ________@mypolkschools.net as user name and student portal password as password.

Once you are logged in, click on the Edgenuity Students Icon. This will take you to your Quarter 4 Coursework newly assigned, Credit Recovery course previously assigned, and Grade/Quarter Recovery previously assigned.

Option 2

Go to lakeregionhigh.polkschoolsfl.comStudentsClasslinkInstructions → Access ClassLink LOGIN → Use ________@mypolkschools.net as user name and student portal password as password.

Once you are logged in, click on Edgenuity Students Icon. This will take you to your Quarter 4 Coursework newly assigned, Credit Recovery course previously assigned, and Grade/Quarter Recovery previously assigned.

Click the button below to view the Edgenuity Orientation Video.

Student Email is a part of the Microsoft Office 365 available to all students attending Polk County Public Schools. Essential information is emailed to your username@mypolkschools.net email account. You should check it daily from one of the many devices available to you such as a school computer, your mobile device, your home computer, public library computer or other compatible device. You may check your email regularly just as you check your Student Portal regularly.
You Username and Password may be obtained from your classroom teachers. These credentials are the same as you would use to log in to a school computer and Student Portal. Keep your password private.

Option 1

Go to lakeregionhigh.polkschoolsfl.com → Scroll to bottom of page → Click on Office 365 → Enter your @mypolkschools.net Email → Click Next → Enter your password → Log in → Click on Outlook
Outlook is the Email application. If you are asked to set up your school email account, you will need to follow the on screen prompts. They will ask “Select language”; “Select time zone” (Your time zone is (-05:00-UTC) Eastern Time (US & Canada).

Option 2

Go to www.polkschoolsfl.com → Students → Classlink for StudentsLog InWebmail → If required, enter your @mypolkschools.net Email → Click Next → Enter your password → Log in → Click on Outlook
Outlook is the Email application. If you are asked to set up your school email account, you will need to follow the on screen prompts. They will ask “Select language”; “Select time zone” (Your time zone is (-05:00-UTC) Eastern Time (US & Canada).

Option 3

Go to www.polkschoolsfl.com → Students → Office 365 → If required, enter your @mypolkschools.net Email → Click Next → Enter your password → Log in → Click on Outlook
Outlook is the Email application. If you are asked to set up your school email account, you will need to follow the on screen prompts. They will ask “Select language”; “Select time zone” (Your time zone is (-05:00-UTC) Eastern Time (US & Canada).

Apple iOS

Go to the App Store. Search for Microsoft Outlook. This is a free application. Download to your device. Log in and set up using your @mypolkschools.net
account.

Android

Go to the Play Store. Search for Microsoft Outlook. This is a free application. Download to your device. Log in and set up using your @mypolkschools.net
account.