This is for the students to submit their own tickets. There is a link as well for them to use at home as well. The students can submit tickets from any device i.e. (phones, home computer, or any other device). They can use the link for all other issues. This is not a 24 hour help desk and any ticket will be worked during regular business hours. If they submit a ticket late at night it will get done the next day.
Link for Help Desk ticket submission: https://forms.office.com/r/XAYLfefEUp